Privacy policy

Our privacy

Your privacy is important to us. It is GOON's policy to respect your privacy in relation to any information from you that we may collect on the website and other websites that we own and operate!

GOON Design and Technology LTDA is the controller of the personal data collected through the website being responsible only for the administration and adequate supply of the electronic services of the Site, in addition, this policy aims to inform the user's rights and clarify when and how they can exercise them.

General provisions

This Personal Data Privacy Policy has the general objective of adapting the controlling company to the requirements of the General Data Protection Law (LGPD).

This Personal Data Privacy Policy covers only the treatments carried out on the platform. br/.

Personal data collected

  • Personal data is any information that can be directly or indirectly related to a natural person (the data subject), identifiable or identifiable. That is, the natural person can be identified, for example through a name, an identification number, location data;
  • Personal data can be collected from a variety of sources, such as:
    • Personal data provided directly;
    • Personal data collected automatically, and
    • Personal data collected from other sources.
  • The holding company may also associate this data with other information to improve our products, services, content and advertising.

Data and Information Collection

Data and information will be obtained when the User:

  • Access the platform;
  • Interact with the various features on the platform, providing information voluntarily; or
  • Get in touch through the available communication channels

Storage and protection of data and information

GOON Design and Technology LTDA, in the role of service provider, takes special care to protect all of the interests of holders of the data, thus ensuring that:

  • all personal data collected is handled in accordance with the law;
  • the collection of personal data will always have specific and legal purposes, not allowing the
  • further processing that are not suitable for the stated purpose;
  • all personal data is stored in a way that allows the identification of data subjects;
  • no more personal data will be collected than is strictly necessary to achieve the purpose of the processing.
  • Access to your personal data is only allowed between our employees and agents depending on the need for knowledge and subject to strict contractual obligations of confidentiality and protection when processed by third parties.
  • Identifiable data is collected directly for specific purposes, for the shortest possible time, after which final disposal measures will be taken. We will actively review the personal data we hold and will securely delete or anonymize when your legal, business or user obligation to store it ceases.

The aforementioned provisions do not apply to physical treatment activities of the parent company. To ensure greater protection to the data subject, the holding company provides the following technical measures to prevent the acquisition and modification of personal data sent electronically by unauthorized persons:

  • Protection of the contract dataset against unauthorized access;
  • Account access only after providing an individual login and password.

Data treatment on the platform

The holding company processes personal data for the following purposes:

  • legitimate interest linked to the parent company's core business;
  • compliance with legal obligations, including tax and accounting regulations;
  • conduct judicial, arbitration, administrative, administrative judicial, enforcement and mediation proceedings;
  • document the contractual relationships for the purposes of proof for the limitation period of claims relating thereto;
  • carry out direct marketing of services or goods offered, including through email correspondence, such as newsletters, with the consent of the holders;
  • handling of claims arising from warranty rights

Customers' personal data can be transferred to third parties involved in the processing of data and public administration authorities, it being the responsibility of the controlling company to indicate them to the data subjects.

The parent company guarantees that all third-party companies involved in the data processing process have assignment contracts, delimiting responsibilities regarding the privacy and protection of personal data.

The controlling company declares that it has implemented the appropriate technical and organizational measures that guarantee an adequate level of security corresponding to the risk related to the processing of personal data entrusted to it.

The company's DPO undertakes to regularly check and update the technical and organizational measures used to provide an adequate level of protection to the personal data entrusted to them.

The controlling company declares that it adopts security in the processing of personal data, introducing the Personal Data Protection Policy, as provided for in art. 50, § 2, paragraph I of the LGPD, aiming at the adequacy of its procedures for the processing of personal data.

The processing of personal data includes, in particular, its storage, visualization, updating, analysis and archiving.

Personal data will be stored by the parent company for the following periods:

  • in situations where the legal basis for the processing of personal data is the fulfillment of a contractual obligation, the period stated in the contract will prevail or in situations where obligations to be fulfilled under the contract still exist. In this situation, data may be stored according to the term of the contract;
  • in situations where the legal basis for the processing of personal data is the legitimate interest of the controlling company, the personal data will be stored for a period stipulated in the Personal Data Protection Policy. The holding company warrants that it will periodically check, at least annually, whether the data contained in storage should be kept in its legitimate interest or should be deleted/deleted.
  • in situations where the legal basis for the processing of personal data is the fulfillment of a legal obligation, the personal data must be kept as long as the agreed purpose is maintained.

The personal data processed by the electronic services provider are covered in the event of the need for the execution and fulfillment of the Account use contract, as it is a mere provider of the Site's electronic services. Therefore, it will be able to process the following personal data of the clients of the parent company:

  • Name and surname;
  • Email;

The company providing the electronic services also handles anonymous data related to the use of the Site (for example, the number of Customers) to generate statistics about the use of the platform. This data is aggregated and anonymous, that is, it does not contain features that identify any data subjects.

About Cookies and Performance Data

Your privacy is important to us. It is the policy of GOON Design and Technology LTDA to respect your privacy with regard to any information from you that we may collect on the site GOON Design and Technology LTDA, and other sites that we own and operate.

We only ask for personal information when we really need it to provide you with a service. We do this by fair and legal means, with your knowledge and consent. We also let you know why we are collecting it and how it will be used.

We only retain the information collected for as long as it takes to provide the requested service. When we store data, we protect it within commercially acceptable ways to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

We do not share personally identifiable information publicly or with third parties, except as required by law.

Our website may have links to external websites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.

You are free to decline our request for personal information, understanding that we may not be able to provide some of the services you desire.

Your continued use of our website will be deemed acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us.

Cookie Policy GOON Design and Technology LTDA

What are cookies?

As is common practice on almost all professional websites, this website uses cookies, which are small files downloaded to your computer, to improve your experience. This page describes what information they collect, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however this may downgrade or 'break' certain elements of the website's functionality.

How do we use cookies?

We use cookies for a variety of reasons, detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies if you are unsure whether or not you need them, if they are used to provide a service that you use.

Disable Cookies

You can prevent the setting of cookies by adjusting your browser settings (see your browser's Help to learn how to do this). Please be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies will generally result in the disabling of certain functionality and features of this website. Therefore, it is recommended that you do not disable cookies.

Cookies we set
  • Account Related Cookies

    If you create an account with us, we will use cookies to manage the sign-up process and general administration. These cookies will generally be deleted when you log out, however in some cases they may remain later to remember your site preferences when you log out.

  • Login related cookies

    We use cookies when you are logged in so that we can remember this action. This saves you from having to log in every time you visit a new page. These cookies are normally removed or cleared when you log out to ensure that you can only access restricted features and areas when you log in.

  • Cookies related to email newsletters

    This website offers newsletter or email subscription services and cookies can be used to remember if you are already registered and if you should show certain notifications valid only for subscribed/non-subscribed users.

  • Orders processing related cookies

    This website offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

  • Cookies related to surveys:

    From time to time, we offer surveys and questionnaires to provide interesting information, useful tools or to understand our user base more accurately. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after changing pages.

  • Cookies related to forms

    When you submit data through a form such as those found on contact pages or feedback forms, cookies may be set to remember the user's details for future correspondence.

  • Site Preferences Cookies

    To provide you with a great experience on this site, we provide functionality to set your preferences for how this site runs when you use it. To remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.

Third Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you may encounter through this website.

This website uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the website and how we can improve your experience. These cookies may track items such as how much time you spend on the site and which pages you visit, so that we can continue to produce compelling content.

For more information about Google Analytics cookies, see the official Google Analytics page.

Third-party analytics are used to track and measure usage of this site so that we can continue to produce compelling content. These cookies may track things like how much time you spend on the site or which pages you visit, which helps us understand how we can improve the site for you.

We periodically test new features and make subtle changes to the way the site looks. When we're still testing new features, these cookies can be used to ensure you receive a consistent experience while on the site, while we understand which optimizations our users most appreciate.

As we sell products, it's important that we understand statistics about how many visitors to our site actually buy, and therefore this is the type of data these cookies will track. This is important to you as it means we can accurately make business predictions that allow us to analyze our advertising and product costs to ensure the best possible price.

The Google AdSense service we use to serve ads uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times a particular ad is shown to you.

For more information about Google AdSense, see the FAQs official Google AdSense.

We use advertisements to offset the costs of running this site and provide funding for future developments. The behavioral advertising cookies used by this website are designed to ensure that you deliver the most relevant ads whenever possible, anonymously tracking your interests and presenting similar things that may be of interest to you.

Various partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have accessed the site through one of our partner sites so that we can properly credit them and, where applicable, allow our affiliate partners to bid any promotion that can provide you to make a purchase.

About your rights as a data subject

The controlling company will provide, whenever requested, via communication channel, to data subjects, the following information:

  • data protection impact report, when requested by the National Data Protection Agency or in situations where information security breaches occur;
  • the purposes of the processing of personal data and the respective legal basis;
  • the personal data collected or categories of personal data;
  • about the transfer of data with third parties, especially in situations involving international organizations;
  • the maximum period of storage of personal data or the criteria that will determine this period;
  • the consequences in situations where consent is denied by the data subject.

The controlling company will always inform the holder in situations where personal data is used for a purpose other than the one informed, respecting the requirements of the LGPD.

In situations where consent is withdrawn, this can be done at any time, without affecting the treatments already carried out by the controlling company.

When requested information regarding the personal data collected by the holder, the controlling company will provide all the information required by the holder, as well as the necessary proof.

In addition to providing the aforementioned information, the controlling company will maintain the communication channel for data subjects to submit suggestions, complaints and complaints regarding the data processing activity, through the email [email protected].

If the data subject or the controlling company identify that the personal data collected is incomplete, they will be able to immediately rectify them on the platform.

Also, in situations where the holder identifies the need for treatment, he may request the company controlling the personal data to limit the processing activities, ensuring that only the treatments that have the purpose of protecting and maintaining the rights of the holders are carried out.

The controlling company will delete or delete personal data without request from the holder in situations where:

  • they are no longer needed for the purposes for which they were collected;
  • no longer have consent, if based on the respective legal basis;
  • there is a justified opposition to the processing by the data subject;
  • whether arising from improper collection or violations of the protection and privacy of personal data; and, the law, regulations or regulations require the exclusion.

It should be noted that the obligation to delete, delete, restrict and immediately correct personal data by the controlling company will not be valid in situations where the procedure is impossible or requires a disproportionate and significant effort.

Personal data processed by the controlling company for direct marketing purposes, the data subject may object at any time to the processing of their personal data for marketing purposes.

The controlling company guarantees that in direct marketing activities or any other activity in which automatic processing of personal data is carried out, no algorithmic decision will be taken in relation to personal data and their respective holders. All this to guarantee the protection of the rights, freedoms and legitimate interests of data subjects.

The parties are aware that the parent company uses "google analytics" to perform data collection in order to gather information and data.

Final dispositions

In situations where on the parent company's website there are links to third-party domains and websites, the responsibility for the processing of data, including the Cookies Policy, will be the responsibility of the third-party owner of the domain or website.

In situations of doubt, referring to this policy or occurrences not listed in this policy, they must be resolved by the controlling company through the following contact:

GOON Design and Technology LTDA - Rua Carlos Ranzi, nº 316, Santa Marta neighborhood, Bento Gonçalves/RS, e-mail: [email protected]

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